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Shipping & Delivery Policy
We will need 1-2 working days to pack and dispatch your order via our delivery service partners.
After your parcel is picked up by our delivery service partner, the time taken for your parcel to reach you depends on the mode of delivery you chose. The tracking information will be available in your order. Please ensure that your mailing address is correct as we will not be responsible for lost parcel for this reason. Please refer to the table below for more information. All shipping methods are door-to-door delivery. The delivery person do not call in advance before delivery. If you need to have specific date and time on the delivery, please choose “Scheduled Delivery” shipping method.
Cart order with preorder item
Ready goods will be shipped out together when the preorder goods arrived.
To ship out ready goods first – additional shipping fees of $5 or alternately collect from our office.
How much does shipping cost and how long is delivery time?
Standard courier – within 3-5 days – $5 (Free delivery above $120)
Next day courier – $9.90 – If order is placed on Friday before 2pm, we guarantee delivery next day on Saturday. After 2pm, the next day delivery would be on next Tuesday. (Exclude Singapore Public Holiday)
Scheduled delivery – $7 (Free delivery above $150)
Same day delivery – $20
Cash on Delivery Scheduled delivery (Choose date and time) – $7 (Free delivery above $150)
Next day courier Cash On Delivery – $9.90
Standard courier – within 5-7 working days – Flat Rate $7 (Free delivery above $200)
DHL Standard Packet Plus – Fix price SGD20 regardless of the total weight. The average delivering receiving from 10-21 days.
Taxes, Duties & Tariffs
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.